1. Introduction
At GetGuard Security Group, Inc. (“GetGuard,” “We,” “Us,” or “Our”), one of our main priorities is the privacy of the visitors to our website, accessible from https://getguardsecuritygroup.com and https://getguardsecurity.com (the “Site”). This Privacy Policy explains what personal information we collect through the Site, how we use and disclose it, and the choices and rights available to you as a website visitor.
Scope Notice
This Policy applies only to your use of the Site (for example, browsing our pages, submitting a contact form, or requesting information). It does not govern the physical security or guard services we provide to clients, and it does not apply to personal information collected in the course of delivering those services including incident reports, site-access credentials, guard scheduling, biometric or credentialing systems, or client-facing service platforms such as GGSTrak. Any personal information collected in connection with our security services is addressed in a separate client or service agreement, not this Policy.
By visiting or using this Site, you accept the terms of this Policy. We are not responsible for the content or privacy practices of any third-party website that links to or from this Site. If you have questions about this Policy, contact us at [email protected].
2. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13, consistent with the Children’s Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, please contact us so we can promptly delete it.
By using this Site, you represent that you are at least 18 years old, or that you are using the Site under the supervision of a parent or guardian.
3. Information We Collect Through the Site
3.1 Information You Provide to Us
When you complete a contact form, request a quote, or submit an employment application through the Site, we may collect:
- Name and email address
- Business, service, and billing address(es)
- Phone number
- Information you choose to include in messages, forms, or applications
3.2 Information Collected Automatically
When you access or use the Site, we may automatically collect:
3.3 Information from Other Sources
We may receive information about you from third-party sources, such as social media platforms if you choose to log in or interact with our Site through them, and combine it with information we already hold.
4. How We Use Your Information
We use the information collected through the Site to:
- Operate, maintain, and improve the Site
- Respond to inquiries you submit through a contact form, quote request, or employment application
- Send you a confirmation or reply when you submit a form on the Site (you cannot opt out of a direct reply to a request you initiated)
- Conduct internal marketing and analytics to understand how visitors use our Site
- Detect, investigate, and prevent fraud, abuse, or unlawful activity on the Site
- Comply with legal obligations
4.1 Legal Bases for Processing (EEA/UK Visitors)
If you are located in the European Economic Area or United Kingdom, we process personal data collected through the Site on the following legal bases: performance of a contract with you (e.g., responding to your request), your consent, our legitimate interests in operating and securing the Site, and compliance with legal obligations. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
5. How We Disclose Information
We do not sell or share your personal information for money. We do disclose personal information in the following circumstances:
- Service Providers: to vendors who perform functions on our behalf in operating the Site (e.g., hosting, form processing, analytics), bound by data-processing terms limiting their use of the information.
- Legal Requirements: to comply with a subpoena, court order, or other legal process, or to respond to lawful requests by public authorities.
- Protection of Rights and Safety: to protect the rights, property, or safety of GetGuard, our clients, our personnel, or the public, and to investigate or prevent wrongdoing.
- Business Transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy or its successor.
- With Your Direction: where you direct us to share information, such as integrating a third-party service with your account.
For purposes of the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), we do not “sell” or “share” (as those terms are defined by the CCPA/CPRA) the personal information of consumers, and we have not done so in the preceding 12 months.
6. Your Privacy Rights
6.1 California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Access a copy of your personal information
- Correct inaccurate personal information
- Delete personal information we hold about you, subject to legal exceptions
- Opt out of the sale or sharing of personal information (we do not currently sell or share personal information)
- Limit the use and disclosure of sensitive personal information
- Not be discriminated against for exercising any of these rights
You may exercise these rights by emailing [email protected]. We will verify your identity before fulfilling a request. You may also designate an authorized agent to submit a request on your behalf.
We honor the Global Privacy Control (GPC) and similar opt-out preference signals as a valid request to opt out of sale/sharing where applicable.
6.2 Other U.S. State Residents
Residents of certain other states (including Colorado, Connecticut, Utah, Virginia, and other states with comprehensive privacy laws) may have similar rights to access, correct, delete, and port their personal information, and to opt out of targeted advertising, sale, or certain profiling. You may exercise these rights using the contact information in Section 12; we will respond consistent with applicable state law, and you have the right to appeal a denied request.
6.3 EEA/UK Residents (GDPR)
If GDPR applies to you, you have the right to access, rectify, erase, or restrict processing of your personal data, to data portability, to object to processing (including for direct marketing), and to lodge a complaint with your local data protection authority.
6.4 Opt-Out of Marketing
You may unsubscribe from marketing emails using the link in any such email, or by contacting us directly. You cannot opt out of service-related communications tied to a request you have made.
7. Data Security
We use reasonable technical and administrative safeguards (including firewalls, encryption, physical access controls at our data centers, and access authorization controls) designed to protect your information from loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please do not send sensitive information such as credit card numbers to us by email.
9. Third-Party Service Providers
We share Site information with trusted service providers who perform functions on our behalf in connection with operating the Site, such as web hosting, form processing, email delivery, and analytics, under contracts that limit their use of your information to providing those services to us. This section does not cover the separate systems and platforms used to deliver our physical security services to clients, which fall outside the scope of this Policy.
10. International Data Transfers
We are based in the United States, and information we collect may be stored and processed in the United States or other countries where we or our service providers operate. Where required, we use appropriate safeguards for transfers of personal data out of the EEA or UK, such as standard contractual clauses.
11. Data Retention
We retain the personal information collected through the Site for as long as necessary to respond to your inquiry, comply with legal, tax, or accounting obligations, resolve disputes, and enforce our agreements relating to the Site.
12. Contact Us and Updates to This Policy
We may update this Policy from time to time. Material changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes take effect constitutes acceptance of the revised Policy.
Questions about this Policy or requests to exercise your privacy rights may be sent to: